* Order is cancelled by the customer 48 hours before delivery time, the customer will get the total money back.
* Order is cancelled by the customer 36 hours before delivery time, the customer will get 75% money back.
* Order is cancelled by the customer 18 hours before delivery time, the customer will get 25% money back.
* Order is cancelled by the customer less then18 hours delivery time,the customer will not get any kind of money back.
* If we cancel customer order, the customer will get the total money back.
* If we fail to delivery on your fixed time you will the total money back.
* We will refund the money within 15 days to that account from which you have sent the payment.
* If the receiver doesn’t like your ordered product, Upohaar will not be responsible for that, and we won’t take back the delivered product or refund the money.
* If the receiver denies accepting the product any kind of money will not be given back.
*If the quality of the product is below the standard we will contact the supplier and try to replace.
* We are not responsible for preserving the perished items such as Fruits, Flowers, Cakes, Foods, Sweets etc. After the delivery, if it’s not preserved properly, it will not be taken back. If some item needs to be changed, the customer will get that fixed amount back.
* We work for your satisfaction. Your order is always confirmed with deep care and attention. We always try to choose the best product for you in this case. If there is any mistake, you may complain. We will try to solve the problem as soon as possible.
* If you have any complaint about a product, please complaint within 12 hours otherwise this complaint is not guaranteed.
* Upohaar keeps the power to change the Terms & Conditions, Return & Refund policy at any time and without any pre-notice.